Terms & Conditions
Greystone Vacuums range of equine and agricultural equipment are specifically designed and manufactured to meet Australia's demanding conditions and backed with a solid warranty that reflects our pride in our workmanship. If you have any servicing or maintenance requirements for your Greystone product please contact us. Being Australian made, we carry a full range of spares in our warehouse at all times. Engine servicing can be performed by your local Honda or Kawasaki dealer.
Duration of Warranty Coverage. This warranty lasts one (1) year from the date of purchase.
Warranty Coverage. Within one (1) year of the date of purchase, Greystone agrees to repair or, at Greystone's option, exchange free of charge any defective part in a Greystone product purchased which, in Greystone's sole judgment, resulted from defective workmanship or materials. In order to obtain coverage under the warranty the following conditions must be met: (1) The Greystone product must be purchased from an authorized Greystone dealer within Australia; (2) the purchase receipt is retained by the purchaser as the only valid proof of purchase and purchase date; and (3) the service is recorded and carried out by an authorized dealer/small engine mechanic.
This Warranty Does Not Cover. Freight and handling costs; failures due to improper operations, maintenance or repair; failures due to accidental damage or exposure to extremes in temperature; normal wear and tear including, but not limited to, wear and tear to the hose, tires, and filters; and damage to the Greystone product caused by shipping.
Receiving Warranty Service. If something goes wrong with your Greystone product, return the defective product together with the purchase receipt (as such receipt will be used as the only valid proof of purchase and purchase date) to any authorized dealer. See the Greystone website www.greystonevacuums.com for the name of an authorized Greystone dealer near you, or call 07 54932966.
Warranties Outside of Australia. Warranties outside of these countries are defined by the Greystone distributor for your region or country and may vary from the above in terms and/or length.
State Law. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The laws of Queensland govern this Limited Warranty. Any action based on any breach of any of the said warranties shall be brought within three (3) months after the cause of action therefore accrued; any action brought thereafter shall be barred.
This Warranty is Void If Any of the Following Occurs. (1) The Greystone product has been damaged by alterations, misuse, accident or neglect. (2) The Greystone product has been repaired or serviced by persons not authorized by Greystone.
IMPLIED WARRANTIES. TO THE EXTENT ALLOWED BY APPLICABLE LAW, IMPLIED WARRANTIES IN CONNECTION WITH GREYSTONE PRODUCTS ARE LIMITED IN DURATION TO THE PERIOD OF THIS LIMITED WARRANTY. (ONE (1) YEAR FROM THE DATE OF PURCHASE.) SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON DURATION OF AN IMPLIED WARRANTY, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO OTHER WARRANTIES MADE. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES OF GREYSTONE AND GREYSTONE DOES NOT ASSUME, NOR DOES IT AUTHORIZE ANY PERSON TO ASSUME ON ITS BEHALF, ANY OTHER OBLIGATION OR LIABILITY.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GREYSTONE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INJURY TO PERSONS OR PROPERTY OR LOSS OF USE, OR DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE GREYSTONE PRODUCT, EVEN IF GREYSTONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.